Crowdfunding Support

Crowdfunding Support | NANJIAN Solutions
Crowdfunding Support

Your Kickstarter Doesn't End When the Campaign Ends. It Ends When the Box Arrives at Your Backer's Door.

The Risk

You've planned the campaign. You've shot the video. You've built the community. But the part most creators underestimate is what happens after the funding goal is hit — Stretch Goal costs spiraling, Pledge Manager chaos, freight surprises, broken boxes, missing rewards, and refund requests piling up.

Was wir tun

We do the entire post-campaign half for you — from cost modeling before launch to last-mile fulfillment after.

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02 · Who This Is For

This solution is built for creators who know that fulfillment is where campaigns are won or lost.

  • You're preparing your first Kickstarter or Gamefound launch, targeting USD 50K or above.
  • You've successfully crowdfunded before, but the fulfillment phase was painful — and you refuse to repeat it.
  • You want to add Stretch Goals but don't know how each tier affects your per-unit cost and margin.
  • You have backers across multiple countries and aren't sure how to split fulfillment to minimize freight cost.
  • You need seamless integration between your Pledge Manager, production schedule, and logistics.
03 · Our Process

Six phases. From pre-launch modeling to every backer's tracking number.

CLIENT-FIRST GUARANTEE
You can end the engagement at any phase. Everything delivered up to that point belongs to you — no clawback, no NDA-locked artifacts.
01
6–8 weeks pre-launch

Stretch Goal cost modeling

Component breakdown, unit cost, freight impact, and currency risk modeled per SG tier — so you know which tier stops making money before you publish it.

You Receive
Stretch Goal Financial Model (Excel) — with sensitivity analysis per tier
02
4–6 weeks pre-launch

Pledge tier & add-on design review

We review your tier structure from a production-feasibility lens — catching SKU combinations that create fulfillment nightmares before your campaign goes live.

You Receive
Pledge Tier & SKU Matrix (PDF)
03
2–4 weeks pre-launch

Global shipping cost estimate

Based on your projected backer geography, we model per-box freight ranges across 8–12 core markets so your shipping tiers are grounded in real numbers.

You Receive
Global Freight Distribution Table (Excel) — 30+ countries
04
During campaign

Live progress tracking & risk alerts

Weekly updates comparing actual backer distribution vs. projections — flagging early if production plan adjustments are needed.

You Receive
Weekly Progress Brief (email) — actuals vs. forecast
05
Within 1 month post-campaign

Pledge Manager integration

Data sync with BackerKit, Gamefound, or CrowdOx — automatically mapping production SKUs to shipping addresses with a 5-order test run before full execution.

You Receive
PM backend integration + 5-order test fulfillment
06
Post-production

Global warehouse fulfillment

We recommend and execute your optimal warehouse split strategy (US / EU / Asia / direct) based on your final backer map — then handle last-mile delivery to every backer.

You Receive
Full fulfillment report + individual tracking number per backer
04 · Timeline & Investment

Honest signals, not "contact us for a quote."

Typical Timeline
6–8 weeks pre-launch
+ campaign run + 2–4 months fulfillment
Fulfillment duration scales with project size. Campaigns with split warehouse strategies across 3+ regions add 2–3 weeks of coordination time.
What you keep: every deliverable from every phase belongs to you — including the Stretch Goal model and freight tables — whether or not you continue to fulfillment with us.
Investment
Support fee:
from USD 200
Fulfillment billed separately at per-box packaging + logistics rate. If production is placed with us, the support fee offsets 50% against your production contract.
ROI signal: in a 2024 project, pre-launch Stretch Goal remodeling lifted the client's final margin by 11 percentage points — the fee paid for itself before the campaign even closed.
05 · How We Measure Success

We share your definition of done.

When an Crowdfunding project completes, we call it a success only when all four of the following are true.

±2 months
All backers receive their rewards within 2 months of your publicly committed Estimated Delivery date.
< 1.5%
Combined rate of damaged, lost, and incorrectly shipped orders stays below 1.5%.
< 3 negative comments
Shipping-related negative comments in the Kickstarter Comments section total fewer than 3.
Sequel ready
You trust us with your next title — whether a sequel or a new IP.
06 · FAQ

The questions everyone asks before they sign.

I haven't decided between Kickstarter and Gamefound. Can you help me choose?
Yes. Kickstarter brings higher organic traffic but charges higher fees; Gamefound is board-game-native but requires you to bring your own community. We'll analyze your IP, community size, and target regions and give you a platform recommendation — this is covered in the free consultation.
If my campaign fails to fund, can I get a refund on the service fee?
If the work has already been delivered — Stretch Goal modeling, Pledge tier review — those fees are non-refundable as the service is complete. However, if your campaign doesn't fund, 100% of your service fee converts to credit for your next campaign launch.
Which Pledge Manager do you recommend?
BackerKit is the most established with the richest feature set. Gamefound's PM integrates natively with the platform. CrowdOx works well for smaller campaigns. We have live data integration experience with all three — and we'll give you a platform recommendation in the PM Selection Brief based on your project scale.
Freight costs have surged lately. How do you help control them?
Three levers: (1) warehouse split strategy — expensive destinations ship from local stock; (2) consolidation — sharing container space with other projects in the same shipping window; (3) real-rate collection in Pledge Manager using BackerKit Charge Cards. We model all three scenarios against your backer map so you pick the right combination.
What happens if boxes arrive damaged?
We use three-layer protection in packaging: corrugated inner liner, EPE foam cushioning, and compression-tested outer carton. Our historical damage rate is under 0.8%. When damage does occur, free replacement shipment is written into the service contract — not offered as goodwill.
Can I speak with one of your past Kickstarter clients before signing?
Yes. Under NDA, we'll introduce you to 1–2 past Kickstarter clients as reference contacts. It's the most honest signal we can give — we wouldn't offer it if we weren't confident in what they'd say.
Ready to start

Book a free 30-minute consultation. No pressure, no sales pitch.

Just a real conversation about your project — we'll tell you exactly what we'd flag, even if you never become a client.

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Wir haben zwei Produktionslinien. Eine befindet sich in Singapur und die andere in China. Sie können wählen, wo Sie Ihre Brettspielprodukte herstellen lassen möchten.

KONTAKT US

Tel: +65 9341 1679
E-Mail: contact@nanjiangames.com
Zeit：9:00-17:00
Anschrift: 571 Woodlands Avenue 1, Singapur 732571

NANJIAN GAMES
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